Can I get a refund on my tickets or gift certificate after purchase?
All sales are final. There are no refunds.
How do I redeem a discount/promo code?
You will need to register your tickets one at a time to redeem multiple codes. The process to redeem a discount code or voucher is listed in 4 easy steps below: Click the ‘Book Now’ button at the top of this…
How do I order tickets?
We recommend purchasing your tickets by clicking the button at the top of this page. However, if you prefer to book tickets over the phone, you may email us at [email protected] or call the Escape Artistry Box Office at 773-789-9535 and…
Can I give my tickets away?
Yes. If you are unable to attend a show you can give your ticket to someone else to use in your place. We also offer gift certificates if you wish to buy a ticket as a gift without choosing a…
Should I buy tickets If I’m not sure I can attend the show?
We highly recommend only booking when you know you can make it since we do not offer refunds. However, if you want to book a room and are not sure how many people will be joining, you can always book…
When are tickets made available?
Tickets are made available three months before the show date (e.g. Tickets for an April 5th escape adventure would be made available January 5th). If you wish to make a reservation more than three months in advance, please e-mail us at [email protected].
Can I order tickets or get help over the phone?
Absolutely! If you're looking to book with us the easiest way is to head to our main page and complete the purchase in our easy-to-use booking calendar, however we are always available to help you via phone or email! Escape…